OUR Business Philosophy
INNOVATION, SPEED & CUSTOMER SATISFACTION
 The three cornerstones of Suzhou Sunspirit CO, LTD., (Sunspirit) business philosophy are innovation, speed, and customer satisfaction. Together, innovation, speed, and customer satisfaction ensure that Sunspirit is the supplier that the companies around the world rely on to deliver the best medical products, creating a win-win situation both for Sunspirit and the companies that become its customers.
INNOVATION
Sunspirit has done its utmost to build not only tangible incentives for innovation, but also a corporate culture that embraces change and creativity. Innovation is encouraged in the process of finding new applications for technological breakthroughs in products and services for Sunspirit’s customers.
To provide this level of innovation, Sunspirit has built up elite R&D teams composed of outstanding engineers, many with advanced degrees, and including industrial, mechanical and materials engineers to provide specialized expertise in each of these fields.
SPEED
Sunspirit is constantly seeking ways to increase speed in every aspect of its operations, while maintaining flawless quality. It constantly monitors market conditions and customer requirements to maintain real-time knowledge so that it can deliver the right solutions before competitors even recognize what those solutions are.
By reducing turnaround times in all steps of its workflow, customer needs can be fulfilled with actual products or services in with increasing speed. As an example of its efforts, Sunspirit is always working to shrink the times needed to ramp up volume production to ensure it can meet large orders in a timely manner.
CUSTOMER SATISFACTION
Commitment to customer satisfaction is reflected in Sunspirit’s stance on quality, which is defined by customer requirements and not based on what is convenient for the company to achieve. Recognizing that our customers also seek to satisfy their own customers in turn, Sunspirit spares no effort to ensure that the quality of its products support the customer's efforts in this regard.
Future Prospects
While staying true to its original mission, Sunspirit is responding to transformations in the global industry and adapting to its own rapid growth. It will continue to devote resources to developing more advanced technologies, retaining a spirit of innovation. It will also continue to refine its operations, enhancing efficiency and making the company even more responsive to customer needs and market changes. Sunspirit continues providing better service to customers.
Sunspirit will also continue its dedication to realize a vision for one of the best medical equipment manufacturer and retaining its promise to customers to be their best partner. | |
